Your CRM and your ERP,
finally the
same system.

Rotten Marketing LLC, trading as RottenCloud, is a US-registered software company. RottenCloud is our CRM and ERP: one cloud system where a small or medium business runs its customers and pipeline, its quotes, orders and invoices, its stock and purchasing, its cash and its reporting. You subscribe to it monthly — there is nothing to install and nothing to buy up front.

In most companies they are two products that never quite agree. The CRM side is everything before the sale: contacts, companies, the pipeline, activities and quotes. The ERP side is everything after it: the order, the stock that has to leave the warehouse, the supplier who has to be paid, the invoice, the cash. Here they are the same database, so a confirmed order moves the stock, books the receivable and updates the forecast in one step — there is no integration between them to build, pay for or debug.

Per company, with the users already included: 5 on Start, 15 on Team, 35 on Business, 75 on Scale and 150 on Suite. Adding a person to the team does not change your invoice until you outgrow the plan, which means nobody has to decide whether the new hire is worth a licence. Enterprise is unlimited and priced per organisation.

No, on any plan. Importing your customers, suppliers, products and open balances, configuring your taxes, price lists and document templates, and training your team are part of the subscription. Most companies are live in about two weeks. If your data is in a genuinely unusual shape we will tell you before you subscribe, not afterwards on an invoice.

That is the normal case, and it is what the first three days are for. We import from Excel, from Google Sheets and from most of the CRMs, accounting packages and ERPs a company this size has been running. You see the imported data and sign it off before anything goes live, and your old system stays readable for as long as you want to keep it.

Start covers CRM, quotes, orders, invoicing and single-warehouse stock. Team adds purchasing, multi-warehouse inventory and recurring billing. Business is the full system: finance, projects and job costing, lots and serials, automations, the AI assistant and the API. Scale adds multi-company, field service and the custom report builder. Suite switches on everything, including production planning, a sandbox and an isolated database.

Yes, on iOS and Android, on every plan and at no extra cost. It is the same data, built for the people who are not at a desk: a salesperson checking stock and price in front of a customer, a driver confirming a delivery, a manager approving a purchase order from the airport. It works with no signal and syncs when there is one.

Work that is currently done by hand, inside your own data. Ask a question in plain language and get the report. Point it at a stack of supplier invoices and it reads them into purchase records for someone to approve. It scores incoming leads, drafts the follow-up nobody has time to write, and chases overdue invoices politely until they are paid. It is included from the Business plan up — there is no separate AI subscription and no per-token invoice.

Up to a point, and that point is further than most SaaS. Custom fields, custom objects, your own document templates, price lists, tax rates, approval rules and reports are all configuration, not development, and they are included — you or we set them from the product's own settings screens. Connecting it to a system you already run is done with our standard connectors and REST API, and on Suite we set that up for you. What we do not do is fork the product for one customer: everyone runs the same software, which is why everyone gets the same release every two weeks.

No. RottenCloud is a standard, off-the-shelf product on shared infrastructure, sold from published plans at published prices. We do not take on bespoke builds, implementation projects or consulting engagements, and nothing you buy here is a deliverable or a work-for-hire — you are licensing software, not commissioning it. Importing your data, configuring your account and training your team are included customer-success work, not a separately priced service, and cannot be bought without a subscription.

On infrastructure we manage in Ashburn, Amsterdam or São Paulo, in the region closest to you or the one your own compliance requires. European customer data stays in the EU region. We run the application, the database and the backups end to end, so there is no third-party host in the middle of a problem. Your data is never sold, shared or used to train anything.

You take it. Everything is exportable to Excel or over the REST API at any time while you are a customer, and for 30 days after you cancel. There is no exit fee and nothing is held back to make leaving harder.

Your database is snapshotted every night and stored off-site on separate infrastructure, with 30 days of history, so a bad import or a bad afternoon is recoverable. Uptime monitoring runs continuously on every plan, probed from outside our own network, and the Suite plan carries a 99.9% uptime commitment with service credits.

A 3-month minimum, and after that you can cancel anytime from your dashboard. You can pay month to month, every six months or every twelve; the longer terms are billed up front and cost less per month. Moving up a plan takes effect immediately and is prorated — you are never asked to re-onboard.

Cancel within 7 days of your first payment and we refund it in full — no questions asked, no reason required, and it overrides the 3-month minimum. Reply to your receipt or write to [email protected] and it is answered within one business day. We would rather give you the money back than have you stuck on something you do not use; that is also why the demo runs on your own data before you pay anything.

From your dashboard at rottencloud.com/login. Sign in to see your users, your modules and your usage, check uptime and backups, download invoices, ask for a change and move plan — $150 a month upwards, all in one place, without emailing anyone for permission.

Ask. Unlimited users and a scope written around your organisation is what the Enterprise plan is for, and a lot of what is standard today started as one customer asking. Describe what you need and we will tell you honestly whether it is configuration, roadmap or not something we do.